Job Description Form

Position Title:  Railroad Operations Manager

Reports directly to:  General Manager

Position type:  Full Time – Salaried – BCBS and Company Contributed 401K – Paid Vacation & Sick Leave

Over sees: Assistant Operations Manager(s) and Volunteer Train Crews.

General Description:

Position is responsible for managing the daily and long term operation of all trains on the North Shore Scenic Railroad (NSSR) and Lake Superior RR Museum (LSRM) in a safe, professional and productive manner.

Specific roles and responsibilities include but are not limited to:

• Have the highest regard for safety and the willingness to oversee and direct others in unsafe situations
• Provide a work environment that promotes positive energy and teamwork among employees and volunteers
• Assisting with the implementation of rules and procedures for employees to follow in accordance with State and Federal Guidelines
• Handling issues and making effective decisions that will help the organization run efficiently
• Helping to ensure railroad equipment stays in good working condition
• Assist with recruiting, training and overseeing a large pool of volunteers working as train and engine service personnel
• Managing the movement and use of equipment and materials in and/or out of the train station and onboard trains in accordance with NSSR policy and procedures, as well as complying with relevant Federal Railroad Administration (FRA) requirements
• Communicate effectively with staff and volunteers to ensure a safe, efficient and positive experience on the train
• Assist with the planning, staffing and execution of special events as relates to Operations
• Assist with maintenance schedules and work with mechanical department to schedule repairs or modifications of equipment
• Coordinate the USOR training for all crews and make sure they are up to date with certification
• Assist with the updating and maintaining of the Federal Drug & Alcohol Testing Program
• Work with the Federal Railroad Administration inspectors to ensure complete compliance with all applicable regulations
• Work closely with local management from partner railroads. (BNSF, CPR, and CN)
• Assume primary responsibility of coordinating volunteer train crew schedules

Requirements:

• Must have at least 2 years previous railroading experience.
• Supervisory experience preferred.
• Must be able to meet deadlines and follow schedules.
• Must be willing to work non-traditional hours as needed
• Must have the ability to direct and coach others and work in a team environment
• Must be able to work in a stressful environment.
• Strong verbal, written and communication skills as well as organizational skills
• Computer and online skills
• Must obtain and maintain knowledge of CFR Part 49 regulations pertaining to railroad operations
• This job requires drug and vision prescreening and random DOT drug testing
• GCOR or USOR certification not required but is preferred
• Valid locomotive engineers license not required but is preferred