This is some information about what we are doing to make the trains as safe as possible for guests, staff, and crew alike. It should still be noted that we are a public establishment and we do not have direct control over our guests, however we are doing everything we can to make the trains as safe as possible. Some of the below items are subject to change, but here is the plan as updated 6/29/2020:

Cleaning and sanitizing protocols have been put in place using standards from the Centers for Disease Control, the State of Minnesota and St. Louis County Health Department. Deep cleaning will be done on a daily basis before the Museum opens or the first train departs the station. During hours of operation, and even as the train is moving, cleaning will continue and the train cars will be thoroughly cleaned again between runs.

Crew and guests must wear masks and special protocols are in place for visiting the Museum and riding the Trains. Some of these new safety features include:

In the Train Museum:

  • One way directional tours – follow the arrows and signs
  • All exhibit push buttons have been replaced by motion sensitive touchless switches
  • Access to some exhibits has been restricted
  • Hand sanitizer stations can be found throughout the building
  • The St. Louis County Depot and Train Museum are FREE with a suggested donation

Train Museum Hours

  • Sunday, Monday & Tuesday 10AM – 3PM (The rest of the Depot will be closed Mondays)
  • Wednesday through Saturday 10AM – 6PM (Pizza Train nights)

On the North Shore Scenic Railroad

  • Concierge Boarding eliminates lines. Vestibules on each car will be open (subject to changes)
  • Hand sanitizer stations will be found throughout the train
  • Open window and open air cars available
  • On the Music & Pizza Train individual, personal pizzas will be delivered to each guest
  • Extra space available on each train

Railroad’s Adjusted Schedule:

  • Duluth Zephyr – Seventy-minute ride from Depot in downtown Duluth to
    • Lakeside/Lester Park. First Class Dome Car Service available
      Departs at 11:00AM and 3:00PM Daily (cancelled a 1pm departure to reduce the number of passengers loading and unloading at the station at a given time)
  • Music & Pizza Train – Featuring DOMINOS pizza, beverage and desert
    • Departs Wednesday through Saturday at 6:00PM
      Reduced capacity to a maximum of 120 passengers (from 150, with seating space for over 200)

NO RISK Reservations:

The North Shore Scenic Railroad introduces NO RISK Reservations. Should there be a change in operation that affects a passenger’s reserved ticket the railroad will;

  1. * Reschedule to another date and time and waive any and all fees
  2. * Offer gift certificates good for two years
  3. * Refund the price of the ticket

Some restrictions apply. Check with ticket agent.

Additional Info About COVID19 Procedures (July 1 – 15, and likely beyond):

  • Friendly signage will be posted around the building to simplify social distancing as best we can.
  • The museum itself has been converted to a one-way tour. Buttons inside the museum have been replaced with motion-activated switches.
  • Boarding procedures will be modified to reduce a line to get on the train
  • Onboard the train, additional space will be made between seats restricting how close passengers can sit
  • Trains have a reduced capacity, in some cases by half
  • Dinner trains reduced capacity by half, spacing tables every-other occupied
  • Pizza Trains: All pizzas are enclosed in an individual box until they reach the passenger
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